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Please refer to our FAQ page for support issues.

If you have not found the answer you're looking for, we encourage you to contact your authorized DW dealer for any pricing or availability questions and support/warranty issues or you may contact the Customer Service Department via the information below. Please keep in mind that although each and every email is read, due to the high volume of requests, our Customer Service Department cannot guarantee a personal response to every inquiry.

For Employment inquiries, see our Jobs section.

Those interested in Endorsements,
please go to this link: dw-drums.ru/info/DWPDPEndApp.pdf

Hours: Monday-Friday 8:30am-5pm PST

Phone: 800-45-DRUMS (800-453-7867)

eForm: Customer Service

Drum Workshop, Inc.
Attn: Customer Service
3450 Lunar Ct.

Oxnard, CA 93030
USA

To check on DW Website's existing online orders, contact Dan Diamond
Phone: (805)485-6999 EXT:386
Email: [email protected]